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Account InformationIndividual
Before you can change your account information, you must first log-in.  On this page you can:

Change Personal Information
Change Credit Card Information
Change Product Selection
Cancel Your Subscription
Log-Out

 

Change Personal Information
To change your user name, password, or address:

  1. Did you log-in?
  2. Click edit profile
  3. make appropriate changes
  4. click the submit button at the bottom of the page

Change Credit Card Information

  1. Click edit payment info
  2. make appropriate changes
  3. click the submit button at the bottom of the page

Change Product

  1. Click edit subscription
  2. un-select any product(s) you don't want, select the product(s) you do want
  3. click the "I Agree" button at the bottom of the page

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Cancel Your Subscription You must log-in before you can cancel your subscription. Then return to the Account Info screen.
  1. Click edit subscription
  2. un-select the product(s) you want to cancel
  3. click the "I Agree" button at the bottom of the page

After cancelling, you may still have access to the site temporarily, but you will be cancelled immediately.

If you have any problems or questions, please do not hesitate to contact custserv@itknowledge.com.

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